Assistant Manager - Operations

Company: Marine One Private Limited

Role Summary

We are a maritime service provider with over a decade of experience delivering comprehensive shipping agency and marine support services to clients worldwide. We are seeking a highly experienced and motivated Assistant Manager Operations to join our team in Colombo 01, Sri Lanka.

Key Responsibilities

• Assist in planning, coordinating, and overseeing all vessel operations and port agency activities.
• Lead and supervise the operations team to ensure smooth execution of vessel calls and related services.
• Ensure compliance with company policies, operational procedures, regulatory requirements, and industry standards.
• Coordinate effectively with principals, shipowners, charterers, port authorities, customs, immigration, and other stakeholders.
• Monitor operational performance, identify areas for improvement, and implement corrective actions to enhance service delivery.
• Manage operational challenges, resolve issues promptly, and ensure customer expectations are consistently met.
• Provide guidance, training, and mentorship to junior team members to foster a culture of continuous improvement.
• Be available for operational requirements or emergencies on a 24/7 basis, including attending vessels at ports when required.
• Assist in acquiring new principals and actively promote company services.

Requirements

• Minimum of 5 years of experience in the maritime industry.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong problem-solving abilities and the capacity to make decisions under pressure.
• Computer literacy and proficiency in Microsoft Office Suite and Email.
• Flexibility to adapt to changing priorities and handle unexpected challenges.
• Degree/Diploma in a relevant field will be an added advantage.
• Flexibility to work extended hours, night shifts, weekends, and public holidays as required.

Application Details

Please forward your application with your CV to hr@marinelanka.lk (Please mention the position you are applying for in the subject line of your email application).

For more information: MARINELANKA.COM | 011 233 32 46