Operations Executive - Overnight
Legacy Health (Pvt) Ltd
Executive Operations - Night Shift
Role Summary
We are seeking dynamic and detail-oriented professionals to join our team as an Executive. This role involves verifying patient insurance coverage, ensuring accurate documentation, and contributing to an efficient revenue cycle management process.
Key Responsibilities
- Make calls to insurance companies to verify patient insurance coverage and gather benefits of patient's plan.
- Document call notes, initiate or execute corrective measures.
- Record actions and post notes on the customer's revenue cycle platform (PMS).
- Maintain a system for initial and subsequent verification of benefits.
- Maintain up-to-date knowledge of insurance policies.
Requirements/Qualifications
- 6 months to 5 years of working experience (RCM industry experience encouraged).
- Excellent command of English in written and spoken forms.
- Excellent knowledge in MS Excel and MS Word.
- High energy, self-driven, problem solving, and positive attitude with a desire to improve processes.
- Open to work according to standard US hours (7:00 pm to 4:00 am / 8:00 pm to 5:00 am) and calendar.
Location
12, Alfred House Gardens, Colombo 03