Partner Success Specialist

Role Summary

This is a full-time, on-site Channel Executive role based in Colombo. The Channel Executive will manage and grow relationships with channel partners and resellers, ensuring they are informed, supported, and motivated to promote Orin’s Technology portfolio. The role involves tracking partner performance, preparing sales forecasts and reports, and collaborating with internal teams to drive revenue through the channel.

Key Responsibilities

• Partner Relationship Management: Build and maintain strong relationships, act as the primary point of contact, conduct regular business reviews, and ensure high partner satisfaction.
• Partner Activation & Growth: Drive activation of inactive partners, support new business opportunities, promote multi-product adoption, and assist in achieving growth targets.
• Revenue & Pipeline Support: Work with sales teams on partner-led opportunities, track deal progress, assist in closing deals, and ensure alignment with company sales strategies.
• Partner Enablement & Training: Coordinate training sessions and certification programs, ensure product knowledge, and track certification participation.
• Operations & Execution: Respond to partner queries and escalations, coordinate internal resolutions, and maintain accurate partner records.

Qualifications

• Proven experience in channel sales, partner management, or business development, preferably in IT or cybersecurity.
• Strong communication, presentation, and interpersonal skills.
• Ability to analyze sales data and prepare reports to support decision-making.
• Good understanding of IT solutions or cybersecurity concepts; willingness to learn technical product details.
• Bachelor’s degree in Business, Marketing, IT, or a related field, or equivalent professional experience.
• Self-motivated and target-driven with the ability to manage multiple partner accounts.
• Comfortable working on-site in Colombo and traveling locally for partner visits and meetings.
• Proficiency with common office productivity tools and CRM or sales management systems.
• Prior experience in distributor or vendor environments and knowledge of the Sri Lankan IT channel ecosystem is a plus.

Location

Colombo, Sri Lanka (On-site)

Salary/Benefits

An attractive remuneration package with added benefits awaits the right candidate.