Pharmacy Relations Officer - Nawaloka Hospitals PLC

Role Summary

Join our team and play a key role in strengthening pharmacy operations, customer service, and stakeholder relationships.

Requirements/Qualifications

• G.C.E. Advanced Level qualification.
• A Diploma or Certificate in Marketing, Business Administration, Pharmacy-related studies, or a relevant field will be an added advantage.
• 1–3 years of experience in customer relations, healthcare, pharmacy, or a similar role.
• Good communication and interpersonal skills.
• Good knowledge of MS Office applications.
• Ability to work in a fast-paced environment with strong attention to detail.
• Good coordination, problem-solving, and organizational skills.

Key Responsibilities

• Build and maintain good relationships with customers and internal departments.
• Coordinate with pharmacy staff regarding customer inquiries and service issues.
• Support smooth communication between patients, pharmacy, and management.
• Assist in handling complaints, feedback, and follow-up actions professionally.
• Prepare reports, records, and updates related to pharmacy relations activities.
• Support promotional, operational, and customer service initiatives of the pharmacy.
• Ensure accurate documentation and timely communication of relevant information.

How to Apply

Email your application to recruitment@nawaloka.com. Please mention “Pharmacy Relations Officer” in the email subject line.