Workshop Manager

RTT Group is seeking a skilled and responsible Motor Garage Manager to oversee daily workshop operations, ensure high-quality vehicle service, manage staff and workflow, and maintain strong customer service standards.

Key Responsibilities

• Workshop Operations Management: Plan and coordinate daily workshop activities, ensure jobs are completed within agreed timelines and quality standards, and monitor workshop performance and efficiency.
• Team Leadership & Staff Management: Supervise mechanics, technicians, and support staff; train, coach, and ensure safe working practices.
• Customer Service & Job Coordination: Handle customer queries, job updates, and complaint resolution; ensure accurate diagnosis, estimates, and job cards; maintain professionalism and strong communication.
• Financial & Reporting Responsibilities: Support budgeting, cost control, and productivity targets; prepare reports on job status; ensure proper invoicing and documentation for each job.

Requirements

• Minimum of 3 years experience as managing a motor workshop/garage or equivalent role.
• Strong knowledge of vehicle diagnostics, repairs, and workshop processes.
• Leadership skills with the ability to manage and motivate a team.
• Ability to read and interpret vehicle faults, job cards, and service reports.
• Basic computer skills (for job tracking/invoicing) if applicable.
• Valid driver's license.
• Relevant trade qualification (Automotive Engineer/Foreman).

Benefits

• Competitive remuneration in line with current market rates.
• Sales target commission.
• Annual Bonus.
• Free accommodation.
• Working hours: Mon–Sat, 8am–5pm.

How to Apply

Please send your CV and cover letter to: careers@rttgroup.lk