Quality Executive - Nawaloka Hospitals PLC

Role Summary

Nawaloka Hospitals PLC is seeking a qualified and detail-oriented Quality Executive to support the hospital's quality management and continuous improvement initiatives. This role is responsible for monitoring quality standards, ensuring compliance with healthcare regulations, coordinating audits, and promoting a culture of patient safety and operational excellence.

Requirements/Qualifications

• Bachelor's Degree in Quality Management, Healthcare Management, Biomedical Science, Nursing, or a related discipline.
• 1-3 years of experience in Quality Assurance, Healthcare Quality, or a similar role (hospital experience preferred).
• Good knowledge of quality management systems, healthcare accreditation standards, and continuous improvement methodologies.
• Strong analytical, documentation, and report-writing skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Ability to work independently while collaborating effectively with multidisciplinary teams.
• Strong attention to detail and commitment to maintaining quality and patient safety standards.

Key Responsibilities

• Support the implementation and maintenance of the hospital's Quality Management System (QMS).
• Coordinate internal quality audits, inspections, and compliance activities.
• Monitor Key Performance Indicators (KPIs) and prepare quality performance reports.
• Assist departments in identifying quality gaps and implementing corrective and preventive actions (CAPA).
• Maintain quality documentation, policies, SOPs, and audit records.
• Coordinate incident reporting, root cause analysis, and quality improvement initiatives.
• Conduct staff awareness programmes and quality-related training sessions.
• Ensure compliance with hospital policies, regulatory requirements, and accreditation standards.

How to Apply

Send your CV, along with the contact details of two non-related referees to recruitment@nawaloka.com. Please mention "Quality Executive" in the email subject line.