Restaurant and Bar Manager

Role Summary

Northern Virunthu is a fast-growing Jaffna food takeaway outlet chain in Colombo. We are looking for a dynamic, hands-on, and highly process-driven Outlet Head to lead operations.

Key Responsibilities

• Oversee the daily operations of Northern Virunthu.
• Ensure adherence to operational processes and SOPs.
• Monitor food quality, service standards, hygiene, and safety compliance.
• Manage staffing, training, scheduling, and performance.
• Control inventory, food costs, wastage, and purchasing.
• Review operational reports and implement corrective actions.
• Handle guest feedback and ensure prompt resolution of concerns.
• Drive revenue growth while maintaining service excellence.

Requirements

• 3 years experience in hospitality, restaurant, or outlet management.
• Highly process-driven with a proven ability to develop, implement, monitor, and enforce SOPs, controls, and reporting systems.
• Strong people management and leadership skills.
• Excellent customer service and guest relations abilities.
• Sound knowledge of food and beverage operations.
• Experience in inventory control, food cost management, and budgeting.
• Ability to drive sales, profitability, and operational excellence.
• Strong problem-solving and decision-making skills.
• Good communication and computer literacy.

Salary/Benefits

We offer an attractive remuneration package, the opportunity to grow with a leading hospitality brand, and a vibrant and collaborative work environment.