Customer Service Executive - Sales Office

Company: Lanka Premier Foods Pvt Ltd

Role Summary

We are a growing bakery chain with a vision to be a leading player in the food sector in Sri Lanka. We have a vacancy in our catering division which delivers food platters on orders to customers.

Key Responsibilities

• Answer phones and help customers with inquiries and orders.
• Serve visiting customers with their food requirements.
• Take orders from our online platform and from WhatsApp and place the orders with production.
• Respond to inquires received on social media platforms such as Instagram and Facebook.
• Place orders with production as per the company guidelines.
• Be able to work on a roster which will include some weekends and holidays.

Requirements/Qualifications

• Must be under 35 years of age.
• Sound secondary education.
• Strong communication skills for interaction with customers and team members.
• Good spoken and written skills in English and Sinhala (Tamil would be an added advantage).
• Ability to use computers, phone applications, and familiarity with social media platforms such as Facebook and Instagram.

Salary/Benefits

The right candidate can expect a good remuneration package and prospect of growing with the company.

How to Apply

Interested candidates should send in their CV by email to hr@lpf.lk

Location

Lanka Premier Foods (Pvt) Ltd., 84, Lorenz Road, Colombo 4.