Sales Support Engineering Associate
Engineering Assistant - Sales Support
Company: Rinstrum (Private) Limited
Location: Thimbirigaskatuwa, Negombo, Sri Lanka
Role Summary
The Engineering Assistant – Sales Support acts as the interface between Sales, Engineering, Production, Purchasing, and Quality Assurance. The role strengthens the technical capability of the Sales Support team by ensuring technically accurate product configurations, efficient order fulfilment, management of OEM and custom projects, and continuous process improvement.
Requirements/Qualifications
Technical
- Ability to work in a computerized environment
- Proficiency in Microsoft Excel, Microsoft Word, and Power BI
- Experience with ERP and CRM systems is preferred
Personal
- Diploma or bachelor’s degree in Electronics, Electrical, Computer, Mechatronics, Physics, Mathematics, or equivalent Engineering discipline
- Passed advanced level examination in Maths/Science streams
- Ability to work in USA, Australia, or German time zones when required
Key Responsibilities
- Technical Sales & Application Support
- Product Configuration, ERP & Engineering Data Management
- OEM, Custom Product & New Product Introduction Support
- Production Planning & Technical Fulfilment Coordination
- Process Engineering & Business Improvement
- Quality Assurance, Compliance & Technical Documentation
- Sales Support Operations
Application Instructions: Please email your CV to hr@rinstrum.com on or before July 30th, 2026.