Salesforce Consultant

Role Summary

John Keells Information Technology (JKIT) is seeking a Salesforce Consultant to join our team. The selected candidate will report to the Practice Manager and contribute to our cloud-native digital transformation solutions.

Key Responsibilities

• Gather, analyze, and document business requirements; conduct workshops; prepare user stories and functional specifications; perform gap analyses; and recommend Salesforce best practices.
• Design, configure, and enhance Salesforce solutions, including platform configuration, automation, security, reports, and dashboards.
• Support end-to-end Salesforce implementations, including solution design, data migration, testing, UAT, deployments, and collaboration with cross-functional teams.
• Manage assigned workstreams, ensuring timely delivery, quality documentation, stakeholder communication, and effective user support and training.
• Develop reports and analytics, drive continuous platform improvements, and support roadmap planning, pre-sales activities, solution demonstrations, and proposal preparation.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, Software Engineering, or a related discipline.
• Minimum of 3 years of experience in Salesforce administration, consulting, implementation, or application support.
• Hands-on experience in Salesforce configuration, Sales Cloud and/or Service Cloud, security, reporting, dashboards, UAT, deployments, and release management.
• Strong analytical, problem-solving, communication, stakeholder management, documentation, and teamwork skills with a customer-focused mindset.
• Preferred: Salesforce Certified Administrator certification. Knowledge of Apex, SOQL, Lightning Web Components, APIs, DevOps, data migration tools, Experience Cloud, Marketing Cloud, Field Service, CPQ, ERP/SAP integrations, and Agile/Scrum methodologies.

How to Apply

Please send your resume to careers@johnkeellsit.com. State the position you are interested in within the subject line of your email.