Senior Executive / Assistant Manager - CRM

Location

Ratmalana

Role Summary

At Hameedia, we don't just sell menswear - we build lasting relationships. We are looking for a self-driven, customer-centric professional to take ownership of our CRM and Loyalty ecosystem, shaping how we engage, retain, and grow our customer base.

Key Responsibilities

• Lead the end-to-end management of our Loyalty Program
• Strengthen customer retention, repeat purchase, and membership growth
• Manage and optimize CRM data for accuracy and insights
• Track and report loyalty performance across showrooms
• Build and maintain relationships with VIP customers
• Plan and execute loyalty campaigns, in-store activations & customer events
• Identify strategic brand partnerships to enhance customer value
• Train showroom teams on CRM and customer engagement best practices

Requirements

• 3–5 years' experience in CRM / Marketing (retail, fashion or lifestyle preferred)
• Strong understanding of customer engagement & brand experience
• Confident communicator with good copywriting & presentation skills
• Analytical mindset with the ability to translate data into action
• Energetic, detail-oriented, and passionate about building customer relationships

Application Process

Please send your CV to careers@hameedia.com within 14 days from this advertisement is posted with the subject line of the email.