Senior Customer Experience Associate
Konnect Net Pvt Ltd
- Salary
- Not disclosed
- Job type
- Full-time
- Work type
- On-site
- Experience
- Senior
Posted Oct 1, 2026
Senior Customer Experience Associate
Step into a world where luxury meets the silver screen. Redefines entertainment with plush comfort, cutting-edge technology, and hospitality that feels like theatre in itself. We're setting a new standard for luxury entertainment in Sri Lanka.
Mandatory Requirements
- Minimum 1 to 2 years of experience in customer service, hospitality, retail, or a similar customer-facing environment.
- Fluency in English.
- Ability to work flexible shifts, including weekends, mercantile/public holidays, and late-night operations.
- Good secondary education background.
Required Competencies
- Luxury hospitality mindset
- Customer service excellence
- Strong communication, teamwork, and interpersonal skills
- Attention to detail
- Problem-solving skills
- Sales and upselling abilities
- Professional grooming and etiquette
The salary is open to negotiation and will be based on the qualifications and experience of the suitable candidate.
Email your CV with details of two non-referees to hr2@konnecting.biz. Application will be treated confidentially & the shortlisted applicants will be contacted.