Senior Demand Planning Executive for Systems and Automation

Senior Demand Planning Executive – Systems & Automation

Location: Pepiliyana / On-site

ABOUT US:

ProActiveChain is the #1 trusted partner in E-Commerce Supply Chain Management, helping growing brands scale without stockouts, delays, or founder burnout. We take full ownership of forecasting, supplier coordination, fulfillment, and logistics-turning fragmented operations into one clear, predictable system. Driven by results and trusted by global brands, we specialize in empowering growing businesses to compete and thrive in today's marketplace.

JOB OVERVIEW:

We're on the lookout for a full-time Senior Demand Planning Executive – Systems & Automation to join our team in Dehiwala. This isn't just a 'do your tasks and go home' kind of role. We want someone who thrives on solving problems, isn't afraid to up with new ideas (right or wrong), and genuinely cares about making things better every single day.

As a Demand Planner, you'll dive deep into sales data, spot patterns others miss, predict future demand, and make sure our clients never have to worry about stockouts or excess inventory. You'll collaborate with Account Managers, Operations, and Clients, ensuring your own insights to the table push the team forward.

KEY RESPONSIBILITIES:

• Analyze historical sales data, market trends, seasonality, and promotions to create accurate demand forecasts.
• Monitor stock-on-hand levels and determine reorder points based on forecasted demand, lead times, and buffer/safety stock.
• Minimize order quantities and timings to avoid stockouts or excess inventory.
• Partner with Account Managers, Operations, and Clients to ensure forecasts match business goals.
• Spot anomalies. forecast errors, and hidden patterns to continuously improve models.
• Maintain SKU-level forecasting across global marketplaces (Amazon, Shopify, Tiktok, walmart).
• Work hands-on with Google Sheets, Excel, and forecasting tools to track and visualize data.
• Deliver insights and recommendations to both internal and clients teams.
• Collaborate with supply planners and procurement to align purchasing with forecasted demand.
• Directly manage foreign client accounts, providing insights and recommendations to deliver stock and sales updates as well as strategic decisions/recommendations.
• Act as the primary point of contact between the Demand Planning and Inventory Control team and the system development team for the ongoing System Development project.
• Convert complex planning processes in Excel into clear SQL and functional requirements for the developers.
• Collaborate with team members to gather their forecasting and inventory ideas/approaches, and turn them into SQL or documentation for the development team to build into the system.
• Manage the back-and-forth with developers – when they have clarifying questions, check with the relevant team members, finalize the answer, and communicate it back.
• Review and validate system outputs once implementation processes are complete – test against real demand.
• Continue as the ongoing point of contact for the system even after initial rollout - flagging bugs, requesting fixes, and proposing new feature requests as the team's needs evolve.
• Balance this system/workload alongside regular hands-on responsibilities - manual forecasting, inventory planning for clients, which continues until the relevant processes are fully automated.
• Research and test advanced demand forecasting, AI/ML and statistical models.
• Analyze forecast performance and identify opportunities for improvement.
• Research and develop solutions for complex demand patterns, seasonality, stockouts, and new products.
• Drive continuous R&D and innovation to enhance ProActiveChain's demand forecasting system.