Senior Consultant - Salesforce

Role Summary

John Keells Information Technology (Pvt) Ltd (JKIT) is seeking a Senior Consultant - Salesforce to report to the Practice Manager – Core Solutions and Services. The role involves driving digital transformation through cloud-native solutions.

Key Responsibilities

• Gathering, analyzing, and documenting business requirements; conducting workshops; preparing user stories and functional specifications; performing gap analyses; and recommending Salesforce best practices.
• Designing, configuring, and enhancing Salesforce solutions, including platform configuration, automation, security, reports, and dashboards.
• Supporting end-to-end Salesforce implementations, including solution design, data migration, testing, UAT, deployments, releases, and collaboration with cross-functional teams.
• Managing assigned workstreams, ensuring timely delivery, quality documentation, stakeholder communication, and effective user support and training.
• Developing reports and analytics, driving continuous platform improvements, and supporting roadmap planning, pre-sales activities, solution demonstrations, and proposal preparation.

Requirements/Qualifications

• Education: Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Software Engineering, or a related discipline.
• Experience: Minimum of 3 years of experience in Salesforce administration, consulting, implementation, or application support.
• Technical Skills: Hands-on experience in Salesforce configuration, Sales Cloud and/or Service Cloud, security, reporting, dashboards, UAT, deployments, and release management. Ability to translate business requirements into functional solutions.
• Soft Skills: Strong analytical, problem-solving, communication, stakeholder management, documentation, and teamwork skills with a customer-focused mindset.
• Preferred Qualifications: Salesforce Certified Administrator certification. Additional Salesforce certifications, knowledge of Apex, SOQL, Lightning Web Components, APIs, DevOps, data migration tools, Experience Cloud, Marketing Cloud, Field Service, CPQ, ERP/SAP integrations, and Agile/Scrum methodologies are an added advantage.

How to Apply

Please send your resume to careers@johnkeellsit.com or click on the advert to apply. Please state the position you're interested in the subject line of your email.