Kanthoruwa
Human Resources & AdminFull-timeOn-siteSenior

Senior Ticketing Specialist

Customer Service & Support·Colombo 3·Posted Jul 17, 2026

Senior Ticketing Executive - Fly Lanka (Pvt) Ltd

Role Summary

Fly Lanka, an Australian-based travel company, is expanding our team in Colombo 03. We are looking for a passionate professional ready to grow, learn, and make an impact in a global work environment.

Key Responsibilities

  • Issue, Reissue, and Refund airline tickets
  • Handle reservations, fare quotes, and ticketing
  • Manage bookings and provide accurate travel solutions
  • Ensure quality service and customer satisfaction
  • Coordinate with airlines and travel partners

Requirements

  • Minimum 2 years’ experience in airline ticketing
  • Strong knowledge of Amadeus GDS
  • IATA qualification or any related course will be an added advantage
  • Excellent communication skills (English & Sinhala)
  • Ability to work in Australian time frame
  • High attention to detail and problem-solving skills
  • A passion for travel and customer service excellence

Location

Colombo 03

Salary and Benefits

Basic Salary + Commission (Salary will be based on your education and experience).

Why join Fly Lanka: Grow your career, global exposure, supportive team, and rewarding opportunities.