Service Consultant
David Pieris Holdings (Pvt) Ltd
- Salary
- Not disclosed
- Job type
- Full-time
- Work type
- On-site
- Experience
- Any
Dambulla·Posted Sep 3, 2026
Service Advisor
Company: DPMC Workshop Dambulla
The David Pieris Motor Company (Private) Limited, the largest automotive company in Sri Lanka, operates through the DPMC Workshop network, which is vehicle service, repair and maintain facility located islandwide. They utilize advanced technology and equipment to provide personalized services according to the manufacturer's specifications and guidelines.
Responsibilities
- Handle customer complaints and, catalogue customer concerns and comments.
- Writing service orders and descriptions of problems and repairs.
- Translating customers' repair problems into standard repair terminology.
- Test-driving vehicles to confirm the effectiveness of the service repairs and explaining the repairs to customers.
- Coordinate and carry promotional activities for the Workshop.
Requirements
- A Diploma in Mechanical Engineering / Motor Mechanic or an equivalent qualification from a recognized institution.
- 2-3 years hands on experience in automotive body repair and paint.
- Knowledge and experience in using computer based diagnostic tools.
- Proficiency in MS Office (MS Excel / MS Word / MS PowerPoint) coupled with excellent verbal and written communication skills in English.
- Proficiency in software related to the industry.
- Strong organizational, decision-making and communication skills in English and Sinhala.