Service Department Manager
Mans Lanka (Pvt) Ltd
- Salary
- Not disclosed
- Job type
- Full-time
- Work type
- On-site
- Experience
- Executive
Panadura·Posted Oct 1, 2026
Manager - Service Department
Company: Mans Lanka (Pvt) Ltd
Key Responsibilities
- Manage and oversee the overall Service Department operations
- Supervise and guide service technicians and ensure timely completion of repairs
- Diagnose and coordinate servicing, repairs, maintenance, and troubleshooting of Power Tools, Water Pumps, Generators, and Air Conditioning systems
- Manage warranty claims, service complaints, and after-sales technical support
- Ensure timely testing and quality control of repaired products before delivery
- Coordinate spare parts requirements and maintain proper service records
- Provide technical support to dealers, customers, and the Sales Team
- Monitor service performance, turnaround time, customer satisfaction, and service costs
- Ensure all service activities are carried out according to safety and company standards
Requirements
- Diploma/HND/Degree or equivalent qualification in Mechanical, Electrical, Mechatronics, or a related technical field
- Minimum 5 years of relevant experience in the service field, preferably in Power Tools, Water Pumps, Generators, Air Conditioners and related equipment
- Previous experience in a supervisory/managerial role is preferred
- Strong technical knowledge in electrical and mechanical troubleshooting
- Ability to work under pressure and manage multiple service requirements
Location
Panadura
What We Offer
Ideal candidate will be offered a very attractive remuneration package with company maintained Vehicle.
Employment Type
Full-Time