Social Media Management Associate

We are looking for a creative, energetic, and detail-oriented Associate – Social Media Management to support the planning, execution, and management of social media activities across multiple client accounts.

The selected candidate will work closely with account managers, designers, content creators, and other team members to develop engaging content, manage social media platforms, and support digital marketing campaigns.

Key Responsibilities

• Assist in planning and maintaining social media content calendars for multiple client accounts.
• Schedule and publish content across Facebook, Instagram, TikTok, LinkedIn, and YouTube.
• Write engaging captions, post copy, and content ideas in line with each client's brand voice.
• Monitor social media pages, comments, messages, mentions, and audience engagement.
• Assist in responding to comments and messages and engaging with followers.
• Research social media trends, hashtags, competitors, audience interests, and content opportunities.
• Assist in developing creative content ideas for posts, reels, stories, videos, and other social media formats.
• Assist with paid social media campaigns, particularly Meta Ads.
• Monitor campaign performance, engagement, reach, leads, and other relevant KPIs.
• Prepare weekly and monthly social media performance reports.
• Coordinate with designers, copywriters, content creators, and account managers to ensure timely delivery of content.
• Ensure social media content follows client brand guidelines, tone of voice, and communication standards.
• Keep up to date with emerging social media trends, platforms, tools, and digital marketing practices.
• Maintain proper documentation of content calendars, campaigns, reports, and other social media activities.
• Support the team in executing digital marketing campaigns and other client requirements.

Requirements

• Diploma or degree in Marketing, Digital Marketing, Mass Communication, IT, Business Management, or a related field, or currently pursuing a relevant qualification.
• A/L qualified candidates with strong practical social media skills may also apply.
• Good written and verbal communication skills in English and Sinhala/Tamil.
• Sound understanding of Facebook, Instagram, TikTok, LinkedIn, and YouTube.
• Ability to write engaging and brand-appropriate social media copy.
• Basic understanding of social media analytics and performance metrics.
• Knowledge of Meta Business Suite and Meta Ads will be an added advantage.
• Experience with Canva or similar content creation tools will be an added advantage.
• Creative, detail-oriented, proactive, and quick to learn.
• Ability to manage multiple client accounts and meet deadlines.
• Good communication and coordination skills.
• Previous experience in social media management or digital marketing will be an added advantage.

The selected candidate is assured of an attractive remuneration package and an opportunity to develop hands-on experience in social media management and digital marketing.

Send your detailed resume to careers@dtech.lk along with the contact details of two non-related referees within 7 days of this advertisement.