Receptionist / Student Support Officer - Australian College

Role Summary

Join Australian College in a remote receptionist and student support role. You will be one of the first points of contact for students, applicants and callers, helping deliver clear, professional and timely support.

Key Responsibilities

• Handle incoming calls, emails and online enquiries professionally.
• Support students and applicants with first-line information and guidance.
• Book appointments, follow up pending items and coordinate with internal teams.
• Maintain accurate records and notes across internal systems.
• Escalate urgent or sensitive issues appropriately.

Requirements

• Excellent spoken and written English.
• Strong communication and customer service skills.
• Experience in reception, customer service, administration or student support.
• Experience working with Australian or UK customers is highly valued.
• Reliable internet, computer and a quiet home workspace.
• Organised, professional and detail-oriented.

Location

Work From Home (Sri Lanka)

Salary and Benefits

• Salary: LKR 50,000 to 70,000 equivalent, paid in USD.
• Remote work-from-home arrangement.
• Training and long-term opportunity.
• Direct exposure to an Australian education organisation.
• Australian business hours apply.

Application Details

Send your CV to jobs@australiancollege.edu.au

Subject: Receptionist / Student Support Officer - Sri Lanka

Apply before: 24 July