Systems Administrator
IT Administrator
A reputed hotel chain in Oman is looking for a Senior IT Administrator to manage its IT activities for the hotels.
Key Responsibilities
- Manage hospitality property management systems (PMS), point-of-sale (POS), OPERA, IDS, and finance software.
- Maintain and troubleshoot desktops, laptops, printers, telephony, and surveillance systems.
- Coordinate with external IT service providers, negotiate maintenance contracts, negotiate and finalize Capex, and manage licenses.
- Ensure adherence to data protection laws and hospitality industry IT standards.
- Oversee hotel computer systems, servers, and networks to ensure uninterrupted operations; implement and monitor security measures to protect guest data and hotel operations.
- Train staff on IT systems, provide technical support, and ensure user and guest needs are met.
- Manage networking (LAN/WAN), server administration, cloud systems, and PMS/POS integration.
- Responsible for day-to-day IT operations, systems support, and technology strategy for the hotel.
- Manage website, email, social media, and booking channel manager software.
Requirements/Qualifications
- Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience: 5+ years of experience in IT management in the hospitality industry or a similar role.
- Proven experience in managing IT infrastructure and services.
- Experience with IT budgeting, vendor management, and contract negotiation.
- Strong technical knowledge, problem-solving, communication, and customer service orientation.
- Experience with Windows server management and Acronis Backup is essential.
- Capability to work under pressure.
Location
Oman
Application
Send your CV to vacancy@omanhotels.com