Tamil Speaking Call Center Officer

Customer Service & Support·Posted Aug 14, 2026

Call Center Officer - Tamil

Arpico Insurance PLC

A fantastic opportunity awaits outgoing and dynamic individuals with experience in customer service to join our Call Center. They will be responsible for customer care and for maintaining service levels beyond expectations.

Responsibilities

Enthusiastically attend to inbound and outbound calls.
Provide feedback for customer inquiries and ensure that follow up actions take place.
Attend to customer inquiries empathetically and help them resolve the same.
Assist and continuously update customer information on the System.
To elevate and maintain the Arpico Insurance brand image.

The Ideal Candidate Should Possess

Successful completion of the G.C.E A/L examination.
Proficiency in Tamil is a mandatory requirement.
Experience in working in a call center would be an added advantage.
Strong PR skills.
Ability to handle and work under pressure.

Remuneration

The successful candidates will be offered attractive remuneration packages with fringe benefits, in line with industry standards and will be placed at an appropriate grade based on the level of competency and experience.