Kanthoruwa
Sales & MarketingFull-timeOn-siteSenior

Team Lead - Digital Service Associates

E-commerce·Colombo 2·Posted Aug 12, 2026

Digital Service Associates - Team Lead

Join our team and grow your career in the digital banking sector.

Responsibilities

  • Supervise Digital Service Associates in assigned locations.
  • Monitor branch performance and achieve digital banking targets.
  • Train and motivate team members.
  • Coordinate with branch management and support customer service operations.
  • Prepare daily and monthly performance reports.

Requirements

  • Minimum 1-2 years of experience in banking, sales, or team supervision.
  • Strong leadership and communication skills.
  • Ability to travel between branch locations.
  • Good knowledge of digital banking services and mobile applications.
  • Proficiency in MS Office and reporting tools.

What We Offer

  • Attractive salary + Travelling allowance.
  • Career development opportunities in the banking and digital services sector.
  • Training and leadership development programs.