Technical Support and Marketing Specialist
Role Summary
The Chartered Institute of Taxation of Sri Lanka (CITSL) is seeking a dynamic and results-oriented individual to enhance our visibility, drive student enrollment, and provide technical support for our digital platforms.
Location
484, Havelock Road, Colombo 6
Key Responsibilities
- Marketing & Outreach
- Plan and execute marketing and promotional strategies.
- Design and manage e-flyers and social media campaigns (including boosting).
- Manage the Institute’s YouTube channel and digital content.
- Conduct interviews with professionals and develop promotional content.
- Organize awareness programs and outreach initiatives.
- Liaise with universities and institutions to enhance collaboration.
- Manage event coverage (video/photography) and website updates.
- IT Technical Support
- Provide technical troubleshooting for staff, students, and lecturers.
- Support Zoom-connected lectures and ensure smooth delivery.
- Manage and update the Institute’s Learning Management System (LMS).
- Assist in the implementation and maintenance of the Institute Management System (IMS).
- Ensure data integrity, backups, and smooth functioning of digital platforms.
Requirements/Qualifications
- Part or full qualification in Marketing (e.g., CIM UK, SLIM, or equivalent).
- Diploma/Degree in IT or related field.
- 2–3 years’ experience in marketing/digital media and IT support (education sector preferred).
- Good knowledge of social media, content creation, and basic design tools.
- Familiarity with LMS/IMS platforms will be an added advantage.
- Strong communication skills in English and Sinhala (Tamil an advantage).
- Public speaking ability and experience in compering events.
- Creative, proactive, and results-driven with good interpersonal skills.
- Ability to work under pressure and manage multiple tasks.
- Age below 35 years.
- Willingness to work on weekends (with time off in lieu).
Salary/Benefits
Applicants are requested to indicate their salary expectations.