Technical Officer - Western Region (Outsourced)

Company: Dialog Network Services (Pvt) Ltd

Key Responsibilities

• Attend and rectify all BSS, Transmission and Power related breakdowns in the depot area.
• Maintain frequent communication with NOC (Power / Network Ops / Transmission Ops/ IP Ops) regarding breakdowns and critical alarm incidents.
• Ensure availability/contactable on 24x7 hours service for urgent maintenance requirements.
• Ensure preventive actions are taken in a well-organized manner to avoid service impacts.
• Ensure routine activities take place according to agreed quality and time standards while updating relevant documents.
• Attend to development works on time and update Project Manager/coordinate for variations of schedule.
• Attend UAT/Commissioning of sites along with vendor prior to site handover for operation.
• Maintain progress updates of projects and periodically present to the management.
• Identify areas for improvement and cost reduction opportunities at all times.
• Maintain latest site details and ensure availability of information on time.
• Accountable for resources attached to the depot, including vehicle, rigger, tools, and equipment, and ensure their optimum usage.

Requirements/Qualifications

• NVQ / IVQ Level 5 qualification specialized in Telecommunication, Electrical, or Electronics.
• NDES / HNDE / NDT specialized in Telecommunication, Electrical, Electronics / Diploma in Technology (OUSL) / Advanced Diploma in Telecommunication Technology.
• Excellent interpersonal skills.

Application Details

If you possess the required attributes to perform the above mentioned scope of work, e-mail your CV to apply@dns.dialog.lk on or before 4-August-2026.